Customer Testimonials

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Google Feb 20, 2024

I went in to get an estimate for body damage caused by hitting a deer. Toni was awesome to work with, and got me in quick for an estimate. He then contacted my husband to talk about things pertaining to my vehicle which is fine, but it kinda rubbed me wrong as all these times before he had spoke to me. Parts were ordered, and date was set for my car to go into shop. I dropped my car off on Sunday Jan. 21, 2024 and left the keys in the overnight box. 1 week went by with no communication, 2 weeks went by ...

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Google Feb 19, 2024

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Google Feb 18, 2024

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Google Feb 17, 2024

Great people to work with Bought over 14 teen cars and trucks Over 35 years

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Google Feb 16, 2024

Absolutely the easiest buying experience I’ve ever had I would highly recommend

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Google Feb 15, 2024

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Google Feb 15, 2024

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Google Feb 13, 2024

We had a great experience working with the two Larrys.

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Google Feb 13, 2024

We’ve traded with Pettijohn’s for years, they have always been fair and willing to work with us. Our salesman, Jeremy Ellis, is great to work with and treats you as if you’re the only customer he’s dealing with at the time.

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Google Feb 11, 2024

I’ve been with Pettijohn since 2019, they make you feel human- willing to work with you on your needs and expectations to make a purchase seem like a wise choice. I may live a bit further away now- but the quality of professionalism, intrapersonal connections, and their overall approach to helping a new vehicle buyer with their deal is what makes the 2.5hr drive to the dealership worthwhile. I have worked with Zach P. throughout my vehicle search and was pleasantly impressed with his knowledge, kindness, and patience. Thank you Pettijohn! Ms. Mandy Ewing

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Google Feb 9, 2024

The Service center guys were courteous and friendly. The waiting room was clean and comfortable. I had an excellent experience at Pettijohn Auto Center.

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Google Feb 8, 2024

Kind and friendly staff.

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Google Feb 6, 2024

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Google Feb 6, 2024

Jeremy is a great salesman. Very professional throughout the whole process.

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Google Feb 2, 2024

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Google Feb 1, 2024

I had a great experience with them! They worked with me and my husband to get me back on the road for the holidays! What a great crew!!

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Google Jan 31, 2024

Great service department. Clear communication and quick turnaround.

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Google Jan 28, 2024

Unfortunately, for me, my wheel bearing went out just a few miles from Bethany in the middle of the night. But fortunately, these wonderful people were there to help me in a pinch. They got me on the road in less than 24 hours and had excellent customer service. They picked me up and dropped me off at the hotel and we’re accommodating it every step. I would recommend them just based on service every single time.

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Google Jan 27, 2024

I went to Pettijohns to look at a car, I test drove a 2014 chevy impala and it had absolutely nothing wrong with it. I was only there for an hour and a half. That was the fastest sale I've ever experienced.

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Google Jan 25, 2024

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Google Jan 22, 2024

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Google Jan 20, 2024

We're an vacation and got stuck in the Iowa blizzard. For days, we sat in the the hotel parking lot with a diesel truck that would not start. Once we got going, we drove for a while and the truck kept throwing "fuel filter" problems. After lots of stops and goes, we finally arrived at Pettijohn service center. It was late in the afternoon but they got our truck in during the last hour and changed out the fuel filter. We were back on the road in record time. The service department at Pettijohn's really saved ...

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Google Jan 19, 2024

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Google Jan 19, 2024

Mike Oosterhaven did a fantastic job and was patient with my timeline and was there to help in anyway

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Google Jan 16, 2024

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Google Jan 15, 2024

(Translated by Google) Excellent, friendly and best of all they speak Spanish (Original) Excelente, amable y lo mejor de todo hablan español

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Facebook Jan 12, 2024

They got me in and out, fast.

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Google Jan 9, 2024

Everyone was very nice and helpful. They made the buying process super simple and quick! Will definitely be back in the future!

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Google Jan 6, 2024

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Google Jan 6, 2024

Very convenient!! I meet the guy at kum and go at 645 and traded vehicle and went to work. Then I meet him after work and got my vehicle back. In the meantime thwy changed my oil and checked on everything else.

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Google Jan 4, 2024

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Google Jan 3, 2024

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Google Jan 1, 2024

Did a good job !

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Google Dec 28, 2023

Larry Crone was wonderful to work with on purchasing our new vehicle. He was fare and went the extra mile to make sure our purchase met our needs and expectations. We appreciated the driver assistance from Gene with the logistics of driving our 2nd trade in back to Bethany Mo. He was a delight to visit with on our journey to Des Moines, Iowa. I would work with Larry Crone again. Wishing the team at Pettijohn a Happy New Year!! Thank you for making our 2024 more accessible for our mom!

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Google Dec 27, 2023

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Google Dec 24, 2023

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Google Dec 24, 2023

Great service, no haggling. I made an offer that everyone was happy with and they didn’t try to get me for more. No additional paperwork fees that lots of dealers add on to your deal. Hal was great to work with. Oh, and we got a tv for a Christmas gift!!! I’ll go back!

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Google Dec 23, 2023

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Google Dec 21, 2023

Always great!

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Google Dec 20, 2023

Pettijohns is a straightforward, easy to work with community company.

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Google Dec 19, 2023

Was very pleased with the process of trading in and purchasing. Was hassle-free. Thank you again Jeremy!

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Google Dec 18, 2023

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Google Dec 16, 2023

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Google Dec 13, 2023

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Google Dec 12, 2023

Thank you for the recall work and service. We also have a great experience purchasing there.

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Google Dec 12, 2023

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Google Dec 11, 2023

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Google Dec 10, 2023

They were fast courteous and very helpful

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Google Dec 9, 2023

Everyone that I dealt with was friendly and helpful. The transmission technician is awesome and explained the problem and fixed it the first time.

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Google Dec 7, 2023

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Google Dec 6, 2023

Very satisfied they were helpful and were prompt in fixing my truck. I would highly recommend them.

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Google Dec 6, 2023

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Google Dec 5, 2023

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Google Dec 4, 2023

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Google Dec 2, 2023

Very helpfull

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Google Nov 30, 2023

Amazing dealership! Had a great experience! Highly recommend!

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Google Nov 30, 2023

The sales team at Pettijohn Automotive in Bethany, MO was exceptional and made my buying experience as stress free as possible. Thank you!!

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Google Nov 30, 2023

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Google Nov 28, 2023

Pleasant atmosphere with friendly people.

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Google Nov 27, 2023

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Google Nov 25, 2023

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Google Nov 24, 2023

Great service and wonderful people!

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Google Nov 24, 2023

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Google Nov 23, 2023

These are great people. Saved the day on the way to visit family. In and out so fast!

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Google Nov 21, 2023

Best car buying experience I’ve ever had! Larry called me on a car I had inquired about and I was able to make it up there. I drove and bought the car within 2 hours! Everything went smoothly and Larry was great to chat with!

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Google Nov 20, 2023

Great customer experience. They really know how to treat a customer

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Google Nov 19, 2023

Friendly and great service. They fit me in the same day I called! It's a pleasure doing business with them.

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Google Nov 18, 2023

Amazing people. Very kind, explanitory, and helpful. Had me in and out in my new used car in 20 min or less. Great people, great quality vehicles.

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Google Nov 18, 2023

I appreciate the picking up and return my car to my house. Thank you!!

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Google Nov 18, 2023

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Google Nov 17, 2023

Jeremy Ellis worked at making a big decision as easy as possible. No pressure and patient with all questions I had. Thanks Jeremy!

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Google Nov 16, 2023

Scheduled an appointment a week ahead of time dropped it off. Told them what it was. They said it wouldn’t be till Thursday at 2 the next day…then I called Friday and it wasn’t until Friday at 2. I then came to the dealer to understand why there was a change and no one notified or communicated to me. What if I needed my truck by Friday? But the service manager stepped in and some sales reps to make sure it was taken care of and it was delivered to the property I was at. Just need better communication ...

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Google Nov 16, 2023

Had a banged up car. The collision center fixed it almost as good as new! Thanks guys and staff.

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Google Nov 16, 2023

Had a great experience!

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Google Nov 14, 2023

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Google Nov 14, 2023

Awesome job on short notice, took care of me while I was having trouble and from out of state, thank you very much, made it home.

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Google Nov 12, 2023

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Google Nov 11, 2023

Great job! Traveling through from another state experienced over heated transmission! Made time to get me in right away! Diagnosed the problem top off the transmission fluid and got me on my way with minimal delay!

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Google Nov 11, 2023

Fast and priced right. Great experience

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Google Nov 10, 2023

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Google Nov 7, 2023

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Google Nov 4, 2023

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Google Nov 3, 2023

Great service and communication

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Google Nov 3, 2023

Did a good job looks very good. Kept me in loop till the end

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Google Nov 1, 2023

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Google Oct 31, 2023

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Google Oct 30, 2023

Enjoy working with Robert in sales and Cody in service. Both have been good to us and do whatever they can to help. Good customer service is rare anymore, but these guys haven’t forgotten.

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Google Oct 30, 2023

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Google Oct 29, 2023

I just loved the fastest and service WOW is all I can say you. Earned all my business

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Google Oct 27, 2023

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Google Oct 27, 2023

Very good place to deal with. No hassle experience.

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Google Oct 23, 2023

I'm fairly picky but after bugging Larry for a few years we found the truck I was looking for at the price I was looking for. Thanks for your efforts and patience.

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Google Oct 22, 2023

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Google Oct 20, 2023

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Google Oct 19, 2023

Awesome group of people providing great service.

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Google Oct 18, 2023

Great dealership, I highly recommend.

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Google Oct 18, 2023

Big shout out to Robert!!! He found me the minivan of my dreams!! As a mom of two little kids being able to do most of my van shopping from home was amazing. He had everything at the door ready for me when we came in. We will be back in the future!!

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Google Oct 15, 2023

Everyone was so helpful and personal able.

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DealerRater Oct 5, 2023

They made the process very easy and from the time we chose the vehicle to out the door we spent about 20 minutes. Jack Pickren is a great sales rep, he listened to our check list of wants and found us a vehicle that matched.

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DealerRater Dec 20, 2021

Great dealership to work with. The salesman Jeremy Ellis is the bomb.com when it comes to selling cars.

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