Customer Testimonials
Fast, and courteous! Every experience I have had at Pettijohn's has been great.
As always, Pettijohn service was very professional. I was running a little late and they still fit me in their schedule.
Excelent costumer service
Great folks in every department. They are doing their best and it shows. Our family will continue to return there.
Got us in and out quickly.
I appreciate the efficient & professional service from pleasant employees!
Josh always takes good care of me, even though I’m just visiting from out of state. Kudo’s to the service department !
they was great to work with. easy going. no extra fees and trusting. seems like you always feel good about the deal when you leave
Good work,in a timely fashion.
Great customer service and workmanship
They were very professional and kept me updated on my vehicle and the problem found. Kyle really knows his stuff and how to treat customers. If I have any future trouble I will definitely bring it to Pettijohns. Thank you
My 2020 F150 was experiencing transmission issues, very slow moving in the mornings and eventually displayed an error. Pettijohn Ford got my truck in a day later and had it fixed just a few hours later. Great staff, and excellent customer service. Thanks for a great experience.
Great experience.
Pettijohn staff has always been courteous, helpful, honest and knowledgeable when I have encountered them. I just bought my second vehicle through Pettijohn, and they were awesome and accommodating! Need a new vehicle? Go see Hal!
Great service and friendly people to work with.
Great experience, no pressure from sales people or finance people. Quick process, I think I was in and out of dealership in 30 minutes. The staff are all very friendly and accommodating. Will definitely come back here for next car purchase.
This was the best car buying experience we have EVER HAD!! They where amazing from beginning to end of the process!! Will definitely get ALL our vehicles from them in the future!! Special shout out to Zach!! He was awesome to work with in selling us our car! (He is not in the system yet to rate him, but we would give him 5 STARS! Thanks Pettijohn for such a great car buying experience!
The staff is professional and honest. Always trust their recommendations.
Robert was Amazing! I felt like I knew him and was extremely comfortable. I got everything I wanted and needed with my purchase. I will definitely recommend and will be a returning customer!!!
We worked with Hal Dowis yesterday and purchased our Pacifica. Hal and all employees we dealt with were very congenial and helpful. It was a very positive experience. Thanks to Pettijohns.
Robert did an excellent job from start to finish. The car was very nice and clean.
Quick and honest diagnosis. Told me exactly what was wrong in a timely manner without trying to baffle me with "extras". Great sevice
They have done work on a few cars for us. I am always happy with their work. It exceeds my expectations every time. They are fast, great with communication, and respectful with our property. 100% would recommend them to friends.
Excellent work in a timely manner Very professional would highly recommend
They do a good job servicing my pickup I bought from them 2 years ago.
Always our go to repair and maintenance business!!
Excellent service as always. Quick and efficient!!
Traveled 4 hours for this car took less than 30 minutes at the dealer, everything was exactly what was discussed, a very pleasant experience.
They were a great place to take my car in to. Someone backed into me and once they received the parts I was in and out in a few days. Very friendly and knowledgeable staff.
Excellent job on repairing hail damage.
Fair prices, no nonsense dealership. Would have been 5 stars if the tray and cup holders weren’t sticky!
Easiest transaction I have ever done. Great people to work with.
Always professional and quick.
Best new car buying experience I’ve had. No BS fees or charges. Say it, do it, prove it-this team did. Check with them before your next purchase. It’s worth the drive from the metro.
Nice staff.
I’ve only bought three cars in the last ten years and they have all been here. The staff here is the best I have ever been around. The sales manager Brad Bowman is top notch and just all around a good person and can answer any question you have. Larry,Hal,Jeremy,James and everybody else there treat you like a friend not just a car deal. The experience I have every time I’m in there is truly amazing. If you ever need any type of car I would suggest you go there they actually will help you ...
Great service and friendly people.
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They got me in at the time I was given and were very professional. I was informed of what they planned to do and how long it would take. Very pleased.
I was very happy with the service. Josh was very helpful (service advisor). I normally have my vehicles serviced at TriState in Maryville. They are also very efficient. They also give a veterans discount which you folks don't. This makes me more inclined to use them rather than you.
One of the best experiences I’ve had buying a new vehicle in a long time. The whole staff was very friendly and helpful. The sales people were great and did not try and take advantage of you in these times of shortages and very inflationary times. Thank you Hal and Brad for making buying a new vehicle a very pleasant experience. Thank you all at Pettijohns Auto center
One of the best experiences I’ve had with a car dealership in a long time. All of the staff was very friendly and did not try to take advantage of you in the car shortage times .There was no trying to overprice their vehicles.
Jeremy Ellis is the best, he works for the consumer 100%
Great dealership to work with. The salesman Jeremy Ellis is the bomb.com when it comes to selling cars.
I was very pleased with the auto body experience I had recently. I called American Family Insurance on Friday about 10 am after hitting a deer about 9:00 the previous evening. They contacted Pettijohn, who called me within 30 minutes to arrange towing my van to their service area. By 2:30 that afternoon, I received a call from Kayla with an estimate of the damage and asked if I wanted them to fix it. I said yes and she said that she could now order parts. She told me it would take about 9 days to complete repairs. I told her that I would need ...
Let me say right off it was the easiest truck buy I have ever experienced!! Seen the truck on the internet left my contact info and they contacted me with in 30 min! We made a deal and I drove 7 hours to get there! The truck was just what Carsley told me it was! I was worried about buying a truck I had never drove but wow no worries with these guys! Trust this dealer! Call my man Carsley at Pettijohn! This guy works his tail off for ya! Oh and this dealer don't hit you with all the fees ...
Hit a deer & requested an estimate. My parts were ordered & car was repaired very quickly with excellent results. This dealership has always went above & beyond with their outstanding service.
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