Customer Testimonials

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Cars Oct 14, 2021

My alternator went out and you got me in and fix up in 2 hours and back on the road. THANK YOU AND ABLE TO GET CARTHAGE MO THAT NIGHT.

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Cars Aug 29, 2021

Took my car in for repairs had my car in and out within a couple hours. Can't be the service will use their service again

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Cars Jun 6, 2021

Jack at Albany is the best to work with! Glad you’re in Albany! Awesome service and always friendly. Got a good deal too. Thanks again

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Cars Jan 14, 2021

Great service department. Repaired vehicle and proactively looked for any other issues with my truck. Would definitely bring my vehicle back for service. Thank you.

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Cars Sep 4, 2020

I was greeted with a friendly smile as soon as I walked through the door....the service personnel was speedy and thorough. Great experience with this business as usual.

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Cars May 15, 2020

Only because of Steve York , he fixed the problem after service drug their feet. Initial issue was a recall that was not totally fixed.

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Cars Mar 1, 2020

Great service as always Chad McDole always helpful and finance Larry was helpful as well always come back when I need to trade again thank you

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Cars Feb 16, 2020

I bought my 2015 Ford Escape about a four years ago from Pettijohns in Bethany. Sadly, it got crunched in a head-on accident the day before valentines' day. (not my fault, by the way). I loved my Escape, and was not car shopping and cried when it got crunched. I could have gone to Des Moines to look at cars, but my past experiences from big city dealerships have not been positive. And because getting a rental was going to be a pain, I went down to Pettijohns to see what they had that I could just buy outright. Chad McDole ...

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Cars Feb 7, 2020

We had a great experience working with Chad McDole at Pettijohns everyone was very friendly. This is our second time buying from pettijohns but it won't be our last

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Cars Feb 5, 2020

Traded pickup for pickup and car for a car. Nice to have local attitude and a handshake. Fair price, looked after issues, we are repeat customers and probably will at sometime be again.

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Cars Jan 31, 2020

Larry was great to deal with as well as all we talked to. Easy fast and welcoming service. I would recommend Larry anytime to deal with.

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Cars Oct 8, 2019

They tried to work with me but was unable to do so. They are friendly and kind was willing to give it their all and even let me keep vehicle as all as needed. Thanks.

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DealerRater May 24, 2017

I was very pleased with the auto body experience I had recently. I called American Family Insurance on Friday about 10 am after hitting a deer about 9:00 the previous evening. They contacted Pettijohn, who called me within 30 minutes to arrange towing my van to their service area. By 2:30 that afternoon, I received a call from Kayla with an estimate of the damage and asked if I wanted them to fix it. I said yes and she said that she could now order parts. She told me it would take about 9 days to complete repairs. I told her that I would need ...

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DealerRater May 23, 2017

Let me say right off it was the easiest truck buy I have ever experienced!! Seen the truck on the internet left my contact info and they contacted me with in 30 min! We made a deal and I drove 7 hours to get there! The truck was just what Carsley told me it was! I was worried about buying a truck I had never drove but wow no worries with these guys! Trust this dealer! Call my man Carsley at Pettijohn! This guy works his tail off for ya! Oh and this dealer don't hit you with all the fees ...

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DealerRater Apr 29, 2017

Hit a deer & requested an estimate. My parts were ordered & car was repaired very quickly with excellent results. This dealership has always went above & beyond with their outstanding service.

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DealerRater Apr 28, 2017

After shopping online for a few months, I had narrowed down my search to just a few used trucks. Pettijohn had the one I thought I wanted but I was 325 miles away. Carsley Caldwell was extremely helpful and friendly. More importantly, he was totally honest about every minor flaw with the vehicle. My fear was that I would drive 5 hours only to find the truck didn't meet my expectations. To my surprise, it was better than I expected. I purchased the truck and was on the road in less than two hours. It would have been much less had ...

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DealerRater Apr 10, 2017

My kids where on the way to Kansas City for a wedding event when they had car trouble. They had stopped in Bethany to eat and couldn't get their car to move due to an ABS problem. I told them to call the nearest Ford dealer. They worked with Terry Sunderland in the service area. He got them towed to the dealership within about 10 minutes. He also provided them with a loaner car and got them back on the road while their's was being worked on. This saved me a 2 1/2 hour drive to come help and didn't ...

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DealerRater Jan 11, 2017

Bought a used 2002 Chevrolet Silverado and it is a great truck. We went and looked at the truck and agreed upon a fair price and they even held the vehicle so would could get the money for it. Great people to deal with.

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DealerRater Nov 24, 2016

Greg searched for us in ways and for things we wouldn't have thought of, made every effort to look out for our needs and desires. After we decided what we wanted to order, he found trucks of different colors for us to see before we decided-just one of several things that give me confidence to visit with him. Brad was helpful in the ordering process also.

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DealerRater Nov 18, 2016

The staff at this dealership is very friendly and ensure that your buying experience is good. Gregg Badder is very knowledgeable, professional and friendly. We have purchased 2 new vehicles in the last 4 months from Gregg and he and the dealership will continue to have our business.

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DealerRater Sep 30, 2016

Gregg Batter is awesome. He was friendly, helpful, curteous, and very well educated and knowledgeable on the vehicles we were shown. We love the Dodge Journey we purchased. THANKS GREGG

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DealerRater Sep 30, 2016

I purchased my 3rd vehicle in a row from Gregg Badder at Pettijohn Auto Center. Clearly my committment has been made. When you get good service with friendly people... why would you go anywhere else?!

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DealerRater Sep 23, 2016

Gregg Badder is great to deal with. He is professional, knows what he is doing yet friendly. He is great to deal with. Great dealer and great dealership.

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DealerRater Sep 22, 2016

After looking at few different dealerships online, and several friends recommending Gregg, I knew this was the place I needed to start. Gregg was easy to work with and all of their customer service has been great!

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DealerRater Sep 13, 2016

We like doing business with Gregg, Our friendship goes way back and it is a pleasure working with him. He tries to get the best deal for you. We appreciate him.

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DealerRater Aug 11, 2016

I hate buying cars/trucks, I always feel like I am going to get the short end of the stick. However the experience my wife and I had at Pettijohn wasn't like that. Gregg met us in the parking lot and was so helpful. We told him what we thought we were interested in and he showed us everything that filled that criteria. We drove different models and different brands of trucks, which is great having a dealership with Chevy, Ford and GMC all available so you can compare all models without leaving the dealership. He told us what ...

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DealerRater Jul 8, 2016

Overall, my experience has been an enjoyable one. Gregg was great to work with, as well as all the service and finance staff. Customer service has been exemplary.

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DealerRater Jun 22, 2016

I bought my escape about a year ago from Pettijohns. Before that, I had a Kia. I loved my little blue Kia, but the time came to trade off. That, and Kia had the worst customer service I had ever had. Nothing was their fault, would not honor their warranty, and service was a joke.Not to mention never getting a loaner. So I went to Pettijohns when I was car shopping, and worked with Greg Badder. They have been nothing but wonderful to work with, give me a loaner, don't think I am goofy if I say I ...

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DealerRater Jun 14, 2016

Another dealership had our car for two days and could not correct the problem. Pettijohns service department took about 30 minutes and corrected the problem. They knew what to do even though we did not buy the Lincoln from them. Our next F150 will be from Pettijohn.

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DealerRater Jun 2, 2016

We traveled 4 hours after finding a vehicle online and would definitely do it again for the great experience and wonderful customer service. We highly recommend this dealership.

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DealerRater May 24, 2016

Jeremy answered all my questions. I was really surprised by how quickly we were able to get into the truck we finally settled on. If I had a soda when I went in I would have had to finish it while I was driving home. The truck I got was simply put, far more than I every expected to get. Larry explained everything so I could understand and there were no 'fuzzy' wording. Excellent and outstanding in all areas. Thank you. And if I decide to buy another truck you will be seeing me.

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DealerRater May 21, 2016

Fast and easy buying experience! Friendly and professional and I would recommend them to anyone. This was our first experience with Pettijohn's and we were very impressed!

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DealerRater May 18, 2016

My experience with Pettijohn Auto Center has been wonderful. I would recommend them to friends to for their next vehicle purchase. Their service department has always been very helpful.

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DealerRater Apr 29, 2016

Tony, Kayla, and Derrick at the Collision Center were excellent!! I did not purchase my vehicle from Pettijohns but they did not hesitate to help me with the problem I was having with my door since the dealership I bought it from told me I was out of luck. Absolutely wonderful, caring people!! We will definitely be going back!

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DealerRater Apr 28, 2016

Brad Bowman was the most friendly, personable and top notch professional in the business. He has the car we were looking for and at the price that would put you in a happy dance... The car was every thing they said it was and more. Car was ready when we arrived at the dealership and filled the gas tank when the deal was done. The customer service was over the top... The paper work was done in a timely manner and out the door we went...

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DealerRater Apr 23, 2016

i want to thank Carsley Crabtree for answering our email right away and Larry Crone for all of his help when we purchased a pickup. We looked at a 2007 Chevy and did buy it. Larry didn't pressure us to look at a newer model and we both appreciated that. This was the best experience either one of us have had purchasing a vehicle and it was painless. We now have a pickup we can put the fifth wheel on and travel in. Omfort. Thank you again for everything.

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DealerRater Apr 2, 2016

Great customer service! They listened to what we wanted and found the right car for us for the right price. We will use this dealership again!

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DealerRater Mar 20, 2016

This dealership was wonderful. They made buying a car quick and easy. No hidden fees and great prices. I would recommend them to everyone. A very straightforward dealership.

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DealerRater Mar 10, 2016

Had such a great experience with Jeremy Ellis and Brad, was looking for a certain color, make and model of a vehicle; they found us what we were looking for in no time.

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DealerRater Feb 25, 2016

We drove several cars over several weeks. Gregg worked with us until we found the car that we wanted. He was not pushy and worked very hard to satisfy us. We recommend Pettijohn Auto Center without reservations.

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DealerRater Feb 9, 2016

The salesman was helpful but not pushy. He showed us several vehicles and answered all our questions that day and in the following days. The finance associate was knowledgeable and helpful. I will refer my friends and family to them.

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DealerRater Feb 6, 2016

Steve York and Jeremy Ellis were great to work with. I wanted a Jeep with an unusual mix of options. They did not have it in stock (no one did within 500 miles) but Steve was glad to order me one - there was no pressure to get me to purchase something that was on the lot so they could boost that month's sales. Jeremy was very friendly and helpful when we picked it up. They had all of the paperwork filled out in advance and we were in and out, complete with financing, in 20 minutes.

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DealerRater Jan 22, 2016

Jeremy, Steve and Paula, and Larry were honest, friendly, stick-to-the-task people. All my questions were answered easily. The whole experience was very positive and I got the car I wanted in my price range. I will definitely tell everyone I know about Pettijohn!

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DealerRater Jan 10, 2016

Great Experience - No Hassle, Informative and detailed in explaining all the features and functions. Really appreciated the detailed overview of the vehicle. Treated fairly and honest dealing.

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DealerRater Dec 9, 2015

I was very pleased with Jeremy as my salesperson! Very nice and friendly! I am very pleased with my purchase and couldn't be more happier! I would recommend anyone there!

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DealerRater Dec 6, 2015

Great folks who who will help out when you need it-- did a great job on getting us back on the road quickly, and did great work

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DealerRater Dec 2, 2015

I drove to the nearest town to have my bumper attached as I hit it going through a low area and several of the screw attachments got busted off inside wheel well causing the bumper hang loosly which began to rub against my tires at speeds over 55 mph. Toni Wilson had his technition get right on it and quickly reattached my bumper so I could get back on the road again. I live 4 hours away and the Pettijohn Collision Center team got me back on the road within 30 minutes. It's service like this that will keep me favoring GMC ...

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DealerRater Nov 23, 2015

Very knowledgeable about their products. Fair pricing and excellent customer service. Will definitely go back. The guys took time to thoroughly explain pricing, warranties, and even assisted with business case for this and future purchases.

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DealerRater Nov 19, 2015

just wanted to let everyone know i bought my third car from pettijons and so far it looks like it will be another great car they can handle any questions you have and when your ready to buy it is quick and painless

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DealerRater Nov 13, 2015

Just wanted to say a good word about Toni and everyone at the shop. They recently took excellent care of my sister and 93 year old father who were traveling from Wisconsin to Texas when they had a fender bender. Toni was very calm and competent, a real life saver, or should I say trip saver! Thanks to him they were able to get back on the road with only an hour delay. Excellent service and customer care!!

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DealerRater Nov 11, 2015

Was taking my 93 year old dad to Texas for the winter when I ran into a lamp post before getting into the lobby of the first hotel. They fixed my Dodge caravan within an hour the next morning so I could continue my 4day trip. Did a wonderful job; Very understanding, friendly and confirmed my belief that there are a lot of wonderful people out there.

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DealerRater Nov 9, 2015

Found the vehicle I wanted online and the salesman did a great job at answering any question I had. He was also very understanding to our schedules and made time to meet us for a test drive when it was convenient for us.

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DealerRater Nov 8, 2015

The body shop people are so friendly, helpful, knowledgeable and quick to be of service. Very pleased with my experience! Will definitely use them again, if needed!

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DealerRater Nov 7, 2015

Jeremy Ellis is a knowledge salesman that does not play games he means business and got me the best deal for what I was looking for. Jeremy and the staff are helpful, kind and customer service is great.

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DealerRater Oct 26, 2015

The service was very friendly and helpful. They did a WONDERFUL job fixing my van! They went above and beyond. Thank you Toni and Kayla

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DealerRater Oct 17, 2015

Toni Wilson and employees are the best and the best body & paint booth you'll find anywhere Petttijohn Auto Center in Bethany is the place

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DealerRater Oct 16, 2015

at my last visit to the service department ,I was asked to come into the shop and talk to the service tech. he asked me about the noise I heard. the tech indicated to me what he found and heard to make sure that we were hearing the same thing. . the problem was taking care of in a short time and then I was able to go. my wife and I have bought 2 pick ups [a ford & a Chevy and a dodge van and a ford suv from pettijohn over many years . we have always had a good experience ...

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DealerRater Oct 16, 2015

Toni Wilson at Pettijohn's at Bethany, MO came to my place of employment and did the estimate, sent it to my insurance and then when it was time for the work to be done on my 2013 Chevy Impala, he came back to my work picked up my car to be repaired. When it was finished he brought my car back to my work along with the paperwork. The car was perfect, just like before I had an accident. I don't know of any other employee who goes to this kind of customer service. Thanks Toni and staff. I ...

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DealerRater Oct 13, 2015

Toni Wilson was very helpful with advise and knowledge on the repairs they did to our truck. He kept us informed on what they were doing, even sent pictures 3 or 4 times to show the progress they were making that day. He told of the process they had to do to fix the rust we had and the paint that was coming off the top of the truck. He quoted us the prices of repair versus new parts and helped us decide which would be the better deal. We were very pleased with the speed in which it was handled and ...

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DealerRater Oct 7, 2015

Petiijiohn Auto Center in Bethany Missouri can't be beat. We have bought 2 vehicles there and have had bodywork done to both on several occasions. We are truly overwhelmed at our experience every time we need repairs done. Cayla and Tony have completely turned the bodyshop around from what it once was and we definitely recommend getting all your body repairs done here. On several occasions we haven't even had an appointment yet they have always made the time to take care of our needs. They are kind, courteous, reliable and fast. Cayla has made the front office very ...

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DealerRater Jan 10, 2014

We have purchased several vehicles from Larry Crone over the years. He is the friendliest car salesmen we have ever dealt with. We have referred friends and family to Larry and will continue to do so.

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DealerRater Nov 23, 2013

I was cold called because the saleman knew me and that my vehicle was old. He provided good information about purchasing a car I'd researched for the future. Months later my car needed major work and I decided to buy a new vehicle and called the salesman. He listened to what I wanted and found it in another state. Pettijohn's has a reputation for honesty, good service and good deals in this area and after purchasing a new car from them I believe their reputation has been earned. My experience was only positive. Everyone I dealt with at ...

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DealerRater Jun 26, 2013

Traveled 870 miles to get our Truck from Pettijohn. Could not have had a better experience or worked with better people. Had everything ready to go when I arrived. Even had someone drive 1.5 hours each way to pick me up at Kansas City Airport. Great people, Great Products and Prices that let me travel 1/3 of the way across the country and STILL come out ahead! Thanks Carsley and everyone at Pettijohn for a GREAT TRUCK!!!

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DealerRater May 30, 2013

Gregg went all out to get me the new car I wanted. He stayed in constant contact and answered all my questions. So thankful that we have a dealer so close to home.

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DealerRater Mar 26, 2013

I,ve been dealing with Pettijohns since 1997 and they have always been straight forward, helpful, and work to keep your business. Every time I go there the whole staff is freindly and treats me like part of the family.

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DealerRater Feb 25, 2013

We have been customers of Pettijohns for 15-20 years. We appreciate the knowledge and patience it takes to help us decide on a vehicle to purchase. Jeremy Ellis (and his Dad before him) have helped us get exactly the vehicle we want and can explain its' features in an easily understood manner. The Service Department has been very good to us. We appreciate the same day or next day service. The Financial people explain the paperwork in an easy to understand manner. We look forward to 20 more years.

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DealerRater Feb 13, 2013

Love my new Chrysler 200! Jeremy Ellis is the best salesman ever! He is honest and friendly and didn't mind to answer all the questions that I had. Pettijohn Auto Center is always there when I need them from an oil change to a bad tire and even a new car. They treat you like family!!! Everyone is friendly! Thanks guys your the BEST!!!

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DealerRater Feb 3, 2013

The dealership located the type of vehicle we wanted,brought it to the dealership, called us when it arrived so we could do the paperwork. We were able to get a sealent put on the day we went to do the paperwork since they delivered the vehicle to our house afterwards. This saved us having to make another trip to the dealership. Everyone was helpful, we had a pleasant experience, and we are enjoying our new vehicle.

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DealerRater Jan 15, 2013

This dealership had the best prices on the multiple vehicles my wife and I were looking at. They didn't have high-pressure sales tactics like other dealers, either. The most appealing part was their inventory... They stock a wide array of new and used... We had a hard time deciding! They worked with us well on financing and everything was just seamless. Most of all, they were transparent and honest which can't be said for many other dealers. We will buy from them again from here on out. We have always had our service work done there in the ...

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